Resort software for Kenya.
For resorts and beach hotels in Diani, Watamu, Malindi, Kilifi, Lamu and Mombasa's north coast: one system for bookings and folios, the restaurant and bar, buying, stores and the books, in KES and with M-Pesa on the bill.
The best resort software in Kenya handles what resorts and beach hotels there actually deal with: rooms, suites and villas as types and all-inclusive, half board and b&b plans, volume orders with approval, and accounts in KES with M-Pesa payments recorded and matched. Tivuzo puts the PMS, POS, procurement, stores and accounting in one browser-based system for $13 per user per month; a resort with 15 users pays $195 a month.
Resorts and beach hotels in Kenya
In Kenya, resorts and beach hotels are concentrated in Diani, Watamu, Malindi, Kilifi, Lamu and Mombasa's north coast. The wider market is a mix of Nairobi business and conference hotels, coast resorts, and safari lodges and camps that sell mostly through tour operators. Resorts sell packages through tour operators and direct, often all-inclusive or half board, across rooms and villas with strong seasons.
What matters, module by module
| Module | For resorts and beach hotels in Kenya |
|---|---|
| PMS | Rooms, suites and villas as types; All-inclusive, half board and B&B plans |
| Procurement | Volume orders with approval; Imported items with long lead times |
| Inventory | A store per outlet, including the beach bar; Spa products as a store |
| Accounting | P&L per department and outlet; Tour-operator receivables in EUR or USD |
| POS | Many outlets, one product list; Charge to room everywhere |
Buying and stores
A beach resort buys at volume and often imports. Procurement needs approvals, supplier price lists and lead times for island or coastal delivery. Several restaurants and bars, a beach bar and a spa all draw from stores. Each outlet needs its own store and count so leaks show up quickly.
- A store per outlet, including the beach bar
- Spa products as a store
- Daily issues to outlets
- Weekly outlet counts
Money in KES
Resorts need departmental accounts across rooms, several outlets, spa and activities, plus tour-operator receivables in several currencies. In Kenya, guests and companies pay by M-Pesa, Airtel Money, card and bank transfer. Each method has its own journal in Tivuzo, so the folio, the till and the statement agree. VAT is applied per room type, meal plan and item (standard rate 16%). KRA eTIMS e-invoicing is not built into Tivuzo yet. Keep your eTIMS device or system for tax invoices and ask us where the link stands before you subscribe.
Who logs in, and what it costs
At a typical resort the people who log in are the front office, reservations, housekeeping, several F&B outlets, stores, purchasing and finance: 15 users, $195 a month or $1,872 a year. Rooms, guests and bookings are never charged. See pricing.
Read more: resort management software, hotel software in Kenya, and in Kenya: safari camp software, lodge software, guest house software, hotel management software. Resorts elsewhere: Tanzania, Malawi, Mozambique, Ghana, Senegal, Côte d'Ivoire.
Resort Software in Kenya: questions
What software do resorts and beach hotels in Kenya use?
Many still use a booking diary, Excel and a separate accounting package. Tivuzo replaces them with one system: PMS, restaurant and bar POS, procurement, stores and accounting, in KES.
Can a resort PMS handle all-inclusive?
Yes. Use a meal plan for the inclusive part and ring included drinks at zero, with premium items charged as extras.
How should a resort organise purchasing?
Central purchasing with approval limits, price lists per supplier and receiving by store.
Can resorts and beach hotels in Kenya record M-Pesa?
Yes. M-Pesa is a payment method with its own journal; each payment is recorded with its reference and matched to the statement.
Does Tivuzo work with weak internet?
The restaurant and bar tills keep selling offline; the PMS, stores and accounts need a connection, and light use works on mobile data or satellite.
How much does resort software cost in Kenya?
Tivuzo is $13 per user per month, every module included, with a 14-day free trial and no card.
Last updated by the Tivuzo team.