Resort software for Tanzania.
For resorts and beach hotels in Zanzibar (Nungwi, Kendwa, Paje, Matemwe), Pemba, Mafia and the mainland coast: one system for bookings and folios, the restaurant and bar, buying, stores and the books, in TZS and with M-Pesa on the bill.
The best resort software in Tanzania handles what resorts and beach hotels there actually deal with: rooms, suites and villas as types and all-inclusive, half board and b&b plans, volume orders with approval, and accounts in TZS with M-Pesa payments recorded and matched. Tivuzo puts the PMS, POS, procurement, stores and accounting in one browser-based system for $13 per user per month; a resort with 15 users pays $195 a month.
Resorts and beach hotels in Tanzania
In Tanzania, resorts and beach hotels are concentrated in Zanzibar (Nungwi, Kendwa, Paje, Matemwe), Pemba, Mafia and the mainland coast. The wider market is northern-circuit safari lodges and camps, Zanzibar beach resorts and boutique hotels, and business hotels in Dar es Salaam and Arusha. Resorts sell packages through tour operators and direct, often all-inclusive or half board, across rooms and villas with strong seasons.
What matters, module by module
| Module | For resorts and beach hotels in Tanzania |
|---|---|
| PMS | Rooms, suites and villas as types; All-inclusive, half board and B&B plans |
| Procurement | Volume orders with approval; Imported items with long lead times |
| Inventory | A store per outlet, including the beach bar; Spa products as a store |
| Accounting | P&L per department and outlet; Tour-operator receivables in EUR or USD |
| POS | Many outlets, one product list; Charge to room everywhere |
Buying and stores
A beach resort buys at volume and often imports. Procurement needs approvals, supplier price lists and lead times for island or coastal delivery. Several restaurants and bars, a beach bar and a spa all draw from stores. Each outlet needs its own store and count so leaks show up quickly.
- A store per outlet, including the beach bar
- Spa products as a store
- Daily issues to outlets
- Weekly outlet counts
Money in TZS
Resorts need departmental accounts across rooms, several outlets, spa and activities, plus tour-operator receivables in several currencies. In Tanzania, guests and companies pay by M-Pesa, Airtel Money, other mobile money, card and bank transfer. Each method has its own journal in Tivuzo, so the folio, the till and the statement agree. VAT is applied per room type, meal plan and item (standard rate 18%). TRA electronic fiscal device (EFD or VFD) receipts are not built into Tivuzo yet. Keep your fiscal device for receipts and ask us about your setup.
Who logs in, and what it costs
At a typical resort the people who log in are the front office, reservations, housekeeping, several F&B outlets, stores, purchasing and finance: 15 users, $195 a month or $1,872 a year. Rooms, guests and bookings are never charged. See pricing.
Read more: resort management software, hotel software in Tanzania, and in Tanzania: safari camp software, lodge software, guest house software, hotel management software. Resorts elsewhere: Kenya, Malawi, Mozambique, Ghana, Senegal, Côte d'Ivoire.
Resort Software in Tanzania: questions
What software do resorts and beach hotels in Tanzania use?
Many still use a booking diary, Excel and a separate accounting package. Tivuzo replaces them with one system: PMS, restaurant and bar POS, procurement, stores and accounting, in TZS.
Can a resort PMS handle all-inclusive?
Yes. Use a meal plan for the inclusive part and ring included drinks at zero, with premium items charged as extras.
How should a resort organise purchasing?
Central purchasing with approval limits, price lists per supplier and receiving by store.
Can resorts and beach hotels in Tanzania record M-Pesa?
Yes. M-Pesa is a payment method with its own journal; each payment is recorded with its reference and matched to the statement.
Does Tivuzo work with weak internet?
The restaurant and bar tills keep selling offline; the PMS, stores and accounts need a connection, and light use works on mobile data or satellite.
How much does resort software cost in Tanzania?
Tivuzo is $13 per user per month, every module included, with a 14-day free trial and no card.
Last updated by the Tivuzo team.