Close the day. Know the numbers.
At the end of every day Tivuzo closes the books on the night: room charges posted, no-shows flagged, the business date moved on and the numbers that matter recorded. In the morning the owner reads them from anywhere.
The Tivuzo night audit posts the night's room and meal charges to every in-house folio, flags arrivals that did not show, moves the property's business date forward and records occupancy, average daily rate (ADR), revenue per available room (RevPAR) and room revenue for the night. Because the PMS, POS, stores and accounts share one database, the reports beside it show revenue, costs and profit by department without exports.
What the audit does
- Checks the dayLists arrivals not checked in and departures not checked out, so the front desk can fix them first.
- Flags no-showsConfirmed arrivals who never came are marked no-show, ready for your no-show policy.
- Posts the nightRoom and meal charges post to each in-house folio at that night's rate.
- Records the numbersRooms sold, occupancy, ADR, RevPAR and room revenue for the business date.
- Rolls the dateThe business date moves to tomorrow, ready for the next day's arrivals.
New to the routine? Read what a hotel night audit is, with a checklist.
The numbers it keeps
| Measure | Formula | Tells you |
|---|---|---|
| Occupancy | Rooms sold ÷ rooms available | How full you were. |
| ADR | Room revenue ÷ rooms sold | The average price you got per sold room. |
| RevPAR | Room revenue ÷ rooms available | Occupancy and rate together: the room-revenue score. |
| Room revenue | Sum of posted room charges | What the rooms earned that night. |
For worked examples and what good looks like, see occupancy, ADR and RevPAR explained.
Reports beyond the night
Front office
Arrivals, in house, departures, no-shows and cancellations, bookings by source and agent.
Restaurant and bar
Sales by outlet, product, waiter and payment method; bills charged to rooms.
Stores
Stock value by store, issues by department, items below reorder level, count variances.
Purchasing
Orders waiting for approval or delivery, spend by supplier and by category.
Accounts
Profit and loss, balance sheet, general ledger, trial balance, aged receivables and payables, VAT.
Departments
Revenue and cost by department (rooms, food, bar) using analytic accounts.
With purchases and stores in the same system, you can put cost beside revenue: food cost percentage, bar pour cost and cost per occupied room.
The Home screen
Each user's Home screen shows the cards for their work: arrivals, in house and departures for the front desk, rooms to clean for housekeeping, items below reorder level and orders to receive for stores, money owed and bills to pay for accounts. Every number opens the records behind it.
Night audit questions
Does the night audit run itself?
The front desk or night manager runs it from one screen at the end of the day, after fixing any arrivals and departures it lists.
Can I see RevPAR for last month?
Yes. The audit records each night's figures, so you can read occupancy, ADR and RevPAR for any period.
Can the owner see the numbers away from the hotel?
Yes. Tivuzo runs in the browser, so reports and the Home screen work on a phone anywhere with internet.
Can I get profit and loss by department?
Yes. Tag revenue and costs by department with analytic accounts and read rooms, food and bar separately. See hotel accounting.
Last updated by the Tivuzo team.