Hotel management software for Zambia.
Tivuzo is hotel back office software for Zambia: a PMS, restaurant and bar POS, procurement, stores and accounts in Zambian kwachas, for hotels, lodges, camps and guest houses from Lusaka to the most remote property.
The best hotel management system for an independent property in Zambia runs reservations, the front desk, folios, housekeeping, the restaurant and bar, purchasing, stores and accounts in one place, in ZMW, and records MTN MoMo and other local payments with their references. Tivuzo does this in the browser, handles VAT (standard rate 16%) per room type, meal plan and item, keeps the restaurant and bar tills selling offline, and costs $13 per user per month with a 14-day free trial.
| Tivuzo in Zambia | |
|---|---|
| Currency | ZMW (Zambian kwacha): rates, folios, stock value and reports; other currencies for agents and suppliers |
| Payments | MTN MoMo, Airtel Money, Zamtel Kwacha, card and bank transfer, each with its own journal and reference |
| Tax | VAT per room type, meal plan and item (standard rate 16%); tax-included rates supported |
| Accounting | A chart of accounts suited to Zambia where available, plus profit and loss, balance sheet, ledgers and a VAT report |
| Internet | Restaurant and bar tills keep selling offline; the rest works on mobile data |
| Where | Lusaka, Livingstone, the Lower Zambezi, South Luangwa and Kafue |
| Price | $13 per user per month, or $124.80 per user per year |
The market in Zambia
Hospitality in Zambia is walking-safari camps in South Luangwa and the Lower Zambezi, Livingstone's Victoria Falls hotels and Lusaka business hotels. Across all of them, independent properties face the same back-office problems: bookings in one place, the bar and kitchen in another, stores in a notebook and the accounts typed up at month-end. With one system, every room night, bar bill, delivery and MTN MoMo payment lands in the books as it happens, and the owner reads occupancy, revenue and costs from a phone.
What you get
Front desk and planner
Reservations, agents and companies, seasons, check-in and check-out.
Folios and billing
Room to the company or agent, extras to the guest, MTN MoMo on the bill.
Restaurant and bar
Tables, charge to room, offline tills.
Procurement
Purchase orders with lead times, bills matched to deliveries.
Stores
Main, kitchen, bar and housekeeping stores with counts.
Accounts in ZMW
VAT, bank and mobile money matching, departmental profit and loss.
By type of property in Zambia
- Safari Camp Software in ZambiaSoftware for safari and tented camps in Zambia, from South Luangwa: bookings, folios, stores, procurement and accounts in ZMW, with MTN MoMo.
- Lodge Software in ZambiaSoftware for lodges in Zambia, from Livingstone: bookings, folios, stores, procurement and accounts in ZMW, with MTN MoMo.
- Hotel Management Software in ZambiaSoftware for hotels in Zambia, from Lusaka: bookings, folios, stores, procurement and accounts in ZMW, with MTN MoMo.
VAT, levies and tax systems
Tivuzo applies VAT as you set it on each room type, meal plan and item and keeps a VAT report by period. Tourism or local levies can be set up as their own taxes or charges so they show separately on the folio and in the accounts.
ZRA Smart Invoice is not built into Tivuzo yet. Ask us about your requirements.
This page is general information, not tax advice. Rates and rules change: confirm your obligations with the tax authority or your accountant.
Licensing and guest records
Accommodation businesses in Zambia deal with licensing and standards set by the national tourism authority and local authorities. Tivuzo keeps clear records of every stay, guest and payment, including guest ID details captured at check-in and printable registration cards, which makes inspections and guest-register requests quicker. Always follow the authorities' requirements for your property.
Getting started in Zambia
Request a free trial and the Tivuzo team sets up your database in ZMW with your property name, rooms and rates; we help you load your stores items and opening balances during the trial. See how to get started and pricing. Elsewhere in Southern Africa: South Africa, Namibia, Botswana, Zimbabwe, Malawi, Mozambique. All countries: hotel software in Africa.
Hotel software in Zambia: questions
What is the best hotel software in Zambia?
For an independent property, software that joins the front desk, restaurant and bar, stores and accounts, works in ZMW and records MTN MoMo. Tivuzo does this for $13 per user per month. Compare options with our buyer's guide.
Does Tivuzo accept MTN MoMo?
Tivuzo records MTN MoMo payments with their reference on folios and at the tills, in their own journal, and matches them to the statement. It doesn't collect the money itself. See payments.
Does Tivuzo work in ZMW?
Yes. Your database runs in ZMW; agents and suppliers who invoice in other currencies can be handled in theirs.
How much does hotel software cost in Zambia?
Tivuzo costs $13 per user per month in US dollars, whatever the number of rooms. A property with six people logging in pays $78 a month. Ask us about paying in ZMW.
Is Tivuzo connected to the tax authority?
ZRA Smart Invoice is not built into Tivuzo yet. Ask us about your requirements.
Is there safari camp software for Zambia?
Yes. See safari camp software in Zambia, covering South Luangwa, the Lower Zambezi, Kafue and Liuwa Plain.
Last updated by the Tivuzo team.