Resort management software.
Rooms and villas sold as packages, several restaurants and bars, a spa and activities, tour operators on credit and strong seasons. Tivuzo puts the front desk, every outlet, the stores and the accounts in one system.
Tivuzo is resort management software: rooms, suites and villas as types, all-inclusive, half board and b&b plans, tour-operator net rates on the booking, plus volume orders with approval, a store per outlet, including the beach bar and accounts that post themselves. It runs in the browser for $13 per user per month; a typical resort with 15 users pays $195 a month.
Module by module
PMS for resorts and beach hotels
Resorts sell packages through tour operators and direct, often all-inclusive or half board, across rooms and villas with strong seasons.
- Rooms, suites and villas as types
- All-inclusive, half board and B&B plans
- Tour-operator net rates on the booking
- Seasons by month and festive weeks
Procurement for resorts and beach hotels
A beach resort buys at volume and often imports. Procurement needs approvals, supplier price lists and lead times for island or coastal delivery.
- Volume orders with approval
- Imported items with long lead times
- Separate F&B, housekeeping and maintenance buying
- Bills matched before payment
Inventory and stores for resorts and beach hotels
Several restaurants and bars, a beach bar and a spa all draw from stores. Each outlet needs its own store and count so leaks show up quickly.
- A store per outlet, including the beach bar
- Spa products as a store
- Daily issues to outlets
- Weekly outlet counts
Accounting for resorts and beach hotels
Resorts need departmental accounts across rooms, several outlets, spa and activities, plus tour-operator receivables in several currencies.
- P&L per department and outlet
- Tour-operator receivables in EUR or USD
- All-inclusive revenue split
- Commission costs by channel
Restaurant and bar POS for resorts and beach hotels
Main restaurant, à la carte, beach bar, pool bar and spa each sell to in-house guests. Every till must charge to room and keep its own stock.
- Many outlets, one product list
- Charge to room everywhere
- Zero-priced included drinks on all-inclusive
- Offline tills on the beach
Numbers to watch
| Number | Why it matters for resorts and beach hotels |
|---|---|
| Occupancy, ADR, RevPAR | How full the rooms are and at what price. |
| Cost per occupied room | What each night sold costs to service. |
| Food cost % | Kitchen issues against food revenue. |
| Pour cost | What left the bar against what the till sold. |
Who logs in, and what it costs
At a typical resort the people who log in are the front office, reservations, housekeeping, several F&B outlets, stores, purchasing and finance: 15 users, $195 a month or $1,872 a year. Waiters and bar staff can share a till with their own PIN. See pricing.
Resorts by country
resort software in Kenya, resort software in Tanzania, resort software in Malawi, resort software in Mozambique, resort software in Ghana, resort software in Senegal, resort software in Côte d'Ivoire, resort software in The Gambia, resort software in Cape Verde, resort software in Egypt, resort software in Morocco, resort software in Tunisia, resort software in Mauritius, resort software in Seychelles, resort software in Madagascar.
The back office
Why one system beats four.
All features
Every module, in every subscription.
Getting started
From trial request to first guest.
Resort management software: questions
Can a resort PMS handle all-inclusive?
Yes. Use a meal plan for the inclusive part and ring included drinks at zero, with premium items charged as extras.
How do resorts control stock across outlets?
Give every outlet its own store, issue on requisition and count each one weekly.
How should a resort split all-inclusive revenue?
Allocate the package between rooms and food and beverage using the meal plan price, so each department shows its real revenue.
Can a beach bar till work with weak Wi-Fi?
Yes. It keeps selling offline with cash, card and mobile money and syncs later.
What does Tivuzo not do yet?
No live channel manager (Booking.com, Expedia, Airbnb sync), no booking engine for your website, no door-lock integration, no payroll and no country e-invoicing links.
Last updated by the Tivuzo team.