Resort software for Malawi.
For resorts and beach hotels in Cape Maclear, Nkhata Bay, Senga Bay and Likoma Island: one system for bookings and folios, the restaurant and bar, buying, stores and the books, in MWK and with Airtel Money on the bill.
The best resort software in Malawi handles what resorts and beach hotels there actually deal with: rooms, suites and villas as types and all-inclusive, half board and b&b plans, volume orders with approval, and accounts in MWK with Airtel Money payments recorded and matched. Tivuzo puts the PMS, POS, procurement, stores and accounting in one browser-based system for $13 per user per month; a resort with 15 users pays $195 a month.
Resorts and beach hotels in Malawi
In Malawi, resorts and beach hotels are concentrated in Cape Maclear, Nkhata Bay, Senga Bay and Likoma Island. The wider market is lakeshore lodges and resorts on Lake Malawi, safari camps in Liwonde and Majete, and business hotels in Lilongwe and Blantyre. Resorts sell packages through tour operators and direct, often all-inclusive or half board, across rooms and villas with strong seasons.
What matters, module by module
| Module | For resorts and beach hotels in Malawi |
|---|---|
| PMS | Rooms, suites and villas as types; All-inclusive, half board and B&B plans |
| Procurement | Volume orders with approval; Imported items with long lead times |
| Inventory | A store per outlet, including the beach bar; Spa products as a store |
| Accounting | P&L per department and outlet; Tour-operator receivables in EUR or USD |
| POS | Many outlets, one product list; Charge to room everywhere |
Buying and stores
A beach resort buys at volume and often imports. Procurement needs approvals, supplier price lists and lead times for island or coastal delivery. Several restaurants and bars, a beach bar and a spa all draw from stores. Each outlet needs its own store and count so leaks show up quickly.
- A store per outlet, including the beach bar
- Spa products as a store
- Daily issues to outlets
- Weekly outlet counts
Money in MWK
Resorts need departmental accounts across rooms, several outlets, spa and activities, plus tour-operator receivables in several currencies. In Malawi, guests and companies pay by Airtel Money, TNM Mpamba, card and bank transfer. Each method has its own journal in Tivuzo, so the folio, the till and the statement agree. VAT is applied per room type, meal plan and item (standard rate 16.5%). MRA electronic fiscal devices are not built into Tivuzo yet. Keep your device for tax receipts.
Who logs in, and what it costs
At a typical resort the people who log in are the front office, reservations, housekeeping, several F&B outlets, stores, purchasing and finance: 15 users, $195 a month or $1,872 a year. Rooms, guests and bookings are never charged. See pricing.
Read more: resort management software, hotel software in Malawi, and in Malawi: lodge software. Resorts elsewhere: Kenya, Tanzania, Mozambique, Ghana, Senegal, Côte d'Ivoire.
Resort Software in Malawi: questions
What software do resorts and beach hotels in Malawi use?
Many still use a booking diary, Excel and a separate accounting package. Tivuzo replaces them with one system: PMS, restaurant and bar POS, procurement, stores and accounting, in MWK.
Can a resort PMS handle all-inclusive?
Yes. Use a meal plan for the inclusive part and ring included drinks at zero, with premium items charged as extras.
How should a resort organise purchasing?
Central purchasing with approval limits, price lists per supplier and receiving by store.
Can resorts and beach hotels in Malawi record Airtel Money?
Yes. Airtel Money is a payment method with its own journal; each payment is recorded with its reference and matched to the statement.
Does Tivuzo work with weak internet?
The restaurant and bar tills keep selling offline; the PMS, stores and accounts need a connection, and light use works on mobile data or satellite.
How much does resort software cost in Malawi?
Tivuzo is $13 per user per month, every module included, with a 14-day free trial and no card.
Last updated by the Tivuzo team.