Hotel management software for independent hotels.
City hotels, business hotels, conference hotels and resorts that are owned and run independently. Tivuzo gives them one system for the front desk, the restaurant and bar, the stores and the accounts, at a price per person rather than per room.
Tivuzo is hotel management software for independent hotels. It includes a PMS (reservations, room planner, rate plans, check-in and check-out, folios, housekeeping, night audit), restaurant and bar POS with charge to room, procurement, inventory and stores, and double-entry accounting with departmental reports. It runs in the browser, costs $13 per user per month with everything included, and has a 14-day free trial.
A hotel day, in one system
| Time | Who | In Tivuzo |
|---|---|---|
| 06:30 | Night manager | Night audit done: occupancy, ADR and RevPAR recorded; business date rolled. |
| 08:00 | Housekeeping | Stay-over and departure cleans on the board; out-of-order rooms flagged. |
| 09:30 | Storekeeper | Fresh produce received against the order into the kitchen store. |
| 11:00 | Front desk | Conference group checked out; room charges to the company, bar to each delegate. |
| 13:00 | Restaurant | Lunch bills charged to rooms and paid by M-Pesa and card. |
| 15:00 | GM | Approves a purchase order above the limit from a phone. |
| 17:00 | Accounts | Imports the M-Pesa statement and matches the day's payments. |
| 22:00 | Bar | Closes the till; counted cash and M-Pesa match expected. |
What a hotel gets
Front office
Reservations, groups and corporate rates, a drag-and-drop planner, check-in with guest ID.
Billing
Folios, deposits, company billing and city ledger, invoices at check-out.
Restaurant, bar, room service
Tables, split bills, charge to room, offline tills.
Procurement
Requests, approval limits, purchase orders, receiving and bill matching.
Stores
Main, kitchen, cold room, bar and housekeeping stores with counts.
Accounts
Departmental P&L, VAT, bank and M-Pesa, balance sheet.
Conferences and corporate business
Many independent hotels earn as much from conferences and companies as from leisure guests. In Tivuzo a corporate booking carries its agreed rate and the company that pays; room charges go to the company's invoice with payment terms, while each delegate settles their own bar and extras. Conference packages and meeting-room hire can be sold as products on a quotation and invoiced to the company. Aged receivables show who owes what, and statements go out at month-end.
Control for the owner
- Roles for front desk, housekeeping, stores, purchasing, F&B and accounts
- Purchase approval above an amount you set
- Every change logged with who and when
- Till closing counts by payment method
- Numbers on a phone, wherever you are
Sizes we fit
Tivuzo suits independent hotels from about 15 to 150 rooms with one or more outlets. For a smaller property read guest house software; for remote properties, lodge and camp software; for groups, several properties. Local pages: Kenya, Tanzania, Uganda, Rwanda.
Hotel software questions
What is hotel management software?
Software that runs a hotel's operations: reservations and front desk (the PMS), guest billing, housekeeping, food and beverage outlets, purchasing, stores and accounts. Tivuzo does all of these in one system. See the buyer's guide.
How much does hotel management software cost?
Prices vary from per-room monthly fees to licences with yearly maintenance. Tivuzo is $13 per user per month with every module; an 80-room hotel with 15 users pays $195 a month. See pricing.
Can Tivuzo handle a hotel with a restaurant and bar?
Yes. Each outlet has its own till; bills can be charged to rooms; sales take stock out of the outlet's store. See the hotel POS.
Does Tivuzo have a channel manager?
Not yet. Online bookings are recorded with their channel and reference. See OTA commission accounting.
How long does it take to set up?
Most hotels go from trial request to first live day in one to two weeks, depending on rooms, rates and stores items. See how to get started.
Last updated by the Tivuzo team.