Guest Houses · Ethiopia

Guest house software for Ethiopia.

For guest houses and B&Bs in Addis Ababa, Lalibela, Gondar and Bahir Dar: one system for bookings and folios, the restaurant and bar, buying, stores and the books, in ETB and with telebirr on the bill.

What is the best guest house software in Ethiopia?

The best guest house software in Ethiopia handles what guest houses and B&Bs there actually deal with: a simple planner on a phone or tablet and bed and breakfast posted with each night, two suppliers per main item, and accounts in ETB with telebirr payments recorded and matched. Tivuzo puts the PMS, POS, procurement, stores and accounting in one browser-based system for $13 per user per month; a guest house with 3 users pays $39 a month.

Guest houses and B&Bs in Ethiopia

In Ethiopia, guest houses and B&Bs are concentrated in Addis Ababa, Lalibela, Gondar and Bahir Dar. The wider market is Addis Ababa's large conference and business hotel market, historic-circuit hotels and lakeside resorts. A guest house needs a PMS that one person can run between check-ins and breakfast: a planner that refuses double bookings, breakfast on the bill and M-Pesa or card payments with their reference.

What matters, module by module

ModuleFor guest houses and B&Bs in Ethiopia
PMSA simple planner on a phone or tablet; Bed and breakfast posted with each night
ProcurementTwo suppliers per main item; Weekly orders for breakfast stock
InventoryOne store for breakfast and amenities; Reorder levels for eggs, bread, toilet paper
AccountingRevenue from the planner and bills; Supplier bills and expenses
POSA small menu of drinks and meals; Charge to room

Buying and stores

A guest house buys little but often: breakfast food, cleaning supplies, gas. A short supplier list and a purchase record stop the cash leaking out in small amounts. Breakfast food, amenities and cleaning supplies are a guest house's main stock. A small store with reorder levels means nothing runs out on a full weekend.

  • One store for breakfast and amenities
  • Reorder levels for eggs, bread, toilet paper
  • Monthly count
  • Cost per occupied room from usage

Money in ETB

Most guest-house owners are their own accountants. They need revenue, costs, VAT if registered and profit each month without typing anything twice. In Ethiopia, guests and companies pay by telebirr, M-Pesa, bank transfer, card and cash. Each method has its own journal in Tivuzo, so the folio, the till and the statement agree. VAT is applied per room type, meal plan and item (standard rate 15%). Ethiopian sales registration machines and e-invoicing are not built into Tivuzo yet. Keep your registered machine for tax receipts and ask us about your setup.

Who logs in, and what it costs

At a typical guest house the people who log in are the owner, receptionist and a housekeeper or cook: 3 users, $39 a month or $374.40 a year. Rooms, guests and bookings are never charged. See pricing.

Read more: guest house and b&b software, hotel software in Ethiopia, and in Ethiopia: conference hotel software, hotel management software. Guest Houses elsewhere: Kenya, Tanzania, Uganda, South Africa, Namibia, Nigeria.

Guest House Software in Ethiopia: questions

What software do guest houses and B&Bs in Ethiopia use?

Many still use a booking diary, Excel and a separate accounting package. Tivuzo replaces them with one system: PMS, restaurant and bar POS, procurement, stores and accounting, in ETB.

What is the best PMS for a small guest house?

One simple enough for one person, that refuses double bookings, bills breakfast and extras, records mobile money and feeds the accounts.

Does a small guest house need procurement software?

Not a heavy process: a supplier list, simple purchase orders and bills recorded against them are enough to know what you spend.

Can guest houses and B&Bs in Ethiopia record telebirr?

Yes. telebirr is a payment method with its own journal; each payment is recorded with its reference and matched to the statement.

Does Tivuzo work with weak internet?

The restaurant and bar tills keep selling offline; the PMS, stores and accounts need a connection, and light use works on mobile data or satellite.

How much does guest house software cost in Ethiopia?

Tivuzo is $13 per user per month, every module included, with a 14-day free trial and no card.

Last updated by the Tivuzo team.