The best PMS for boutique hotels.
A boutique hotel sells character at a higher rate. The PMS must be calm and quick for a small team, with seasonal rates, guest notes and one clean bill. Here is what to look for, and how Tivuzo does it as part of one back office.
The best property management system (PMS) for boutique hotels covers reservations, rates and seasons, the room planner, check-in and check-out, guest folios, housekeeping and the night audit, and handles what is specific to boutique hotels: room-by-room rates for unique rooms; seasons for high and low months; guest preferences on the record; one folio statement with your logo. It should share one database with the rest of the back office so nothing is typed twice. Tivuzo includes it with the PMS, POS, procurement, stores and accounting for $13 per user per month.
What boutique hotels need
A boutique hotel sells character at a higher rate. The PMS must be calm and quick for a small team, with seasonal rates, guest notes and one clean bill.
- Room-by-room rates for unique rooms
- Seasons for high and low months
- Guest preferences on the record
- One folio statement with your logo
The full checklist
Beyond the specifics above, any property management system (PMS) for a boutique hotel should have:
| Must have | In Tivuzo |
|---|---|
| Room types, rate plans with seasons and meal plans | ✓ |
| A drag-and-drop planner that refuses double bookings | ✓ |
| Single and group bookings with source, agent and reference | ✓ |
| Check-in with guest ID, room moves and check-out | ✓ |
| Folios with deposits, extras and split billing | ✓ |
| Housekeeping status shared with reception | ✓ |
| A night audit with occupancy, ADR and RevPAR | ✓ |
| Shares data with the rest of the back office | ✓ One database: PMS, POS, procurement, stores, accounting |
Why it should be part of one system
When the PMS is joined to the accounts and stores, every night posted at the audit is already revenue, every bar bill charged to a room is already on the folio, and check-out produces an invoice that the payment matches. Read one system vs separate systems.
What it costs a boutique hotel
At a typical boutique hotel the people who log in are the GM, two front office, F&B and a bookkeeper: 5 users, $65 a month or $624 a year, with every module included. See pricing.
Read more
The module in detail: hotel pms software. For boutique hotels: boutique hotel software, and procurement, inventory and stores, accounting, restaurant and bar pos. PMS for hotels, lodges, safari and tented camps, guest houses and B&Bs, serviced apartments. By country: South Africa, Egypt, Morocco. Guides: How to choose a hotel PMS, What is a night audit, Occupancy, ADR and RevPAR.
PMS for boutique hotels: questions
What PMS suits a boutique hotel?
One that a small team runs without training, with seasonal rates, one clear bill and the restaurant and bar on the same system.
Is the PMS included in Tivuzo's price?
Yes. Every module is included for $13 per user per month; there are no add-ons and no fees per room.
Does Tivuzo work for small boutique hotels?
Yes. A boutique hotel pays only for the people who log in; switch on modules as you need them.
Does Tivuzo work with weak internet?
The restaurant and bar tills sell offline and sync later; the rest needs a connection, and light use works on mobile data.
What does Tivuzo not do yet?
No live channel manager, booking engine, door-lock integration, payroll or country e-invoicing links.
Last updated by the Tivuzo team.