Boutique hotel software for South Africa.
For boutique hotels in Cape Town, the Winelands, Franschhoek, Stellenbosch and Johannesburg: one system for bookings and folios, the restaurant and bar, buying, stores and the books, in ZAR and with card on the bill.
The best boutique hotel software in South Africa handles what boutique hotels there actually deal with: room-by-room rates for unique rooms and seasons for high and low months, specialty suppliers and price lists, and accounts in ZAR with card payments recorded and matched. Tivuzo puts the PMS, POS, procurement, stores and accounting in one browser-based system for $13 per user per month; a boutique hotel with 5 users pays $65 a month.
Boutique hotels in South Africa
In South Africa, boutique hotels are concentrated in Cape Town, the Winelands, Franschhoek, Stellenbosch and Johannesburg. The wider market is thousands of guest houses and B&Bs, boutique Winelands and Cape Town hotels, and private game lodges around the Kruger. A boutique hotel sells character at a higher rate. The PMS must be calm and quick for a small team, with seasonal rates, guest notes and one clean bill.
What matters, module by module
| Module | For boutique hotels in South Africa |
|---|---|
| PMS | Room-by-room rates for unique rooms; Seasons for high and low months |
| Procurement | Specialty suppliers and price lists; Wine orders by vintage |
| Inventory | Cellar and bar as separate stores; Glass and bottle from the same stock |
| Accounting | Departmental P&L; Food and beverage cost from stores |
| POS | Tables and courses; Wine by glass and bottle |
Buying and stores
Better produce, wine and amenities cost more. Boutique hotels need supplier prices under control and orders approved before they go out. Wine, spirits and premium produce make a boutique hotel's stores valuable. A cellar and bar with weekly counts protect the margin.
- Cellar and bar as separate stores
- Glass and bottle from the same stock
- Premium amenities par
- Weekly counts
Money in ZAR
Higher rates hide higher costs. The accounts must show margin per room and per department, not just revenue. In South Africa, guests and companies pay by card, EFT, instant payments, SnapScan, Zapper and cash. Each method has its own journal in Tivuzo, so the folio, the till and the statement agree. VAT is applied per room type, meal plan and item (standard rate 15%). South Africa has no hotel fiscal-device requirement; VAT invoices are produced in Tivuzo. Tourism levies such as the TOMSA levy can be set up as a separate charge.
Who logs in, and what it costs
At a typical boutique hotel the people who log in are the GM, two front office, F&B and a bookkeeper: 5 users, $65 a month or $624 a year. Rooms, guests and bookings are never charged. See pricing.
Read more: boutique hotel software, hotel software in South Africa, and in South Africa: guest house software, lodge software, safari camp software. Boutique Hotels elsewhere: Egypt, Morocco.
Boutique Hotel Software in South Africa: questions
What software do boutique hotels in South Africa use?
Many still use a booking diary, Excel and a separate accounting package. Tivuzo replaces them with one system: PMS, restaurant and bar POS, procurement, stores and accounting, in ZAR.
What PMS suits a boutique hotel?
One that a small team runs without training, with seasonal rates, one clear bill and the restaurant and bar on the same system.
How can a boutique hotel control purchasing costs?
Agreed price lists, approval above a limit and a monthly check of prices on the top 20 items.
Can boutique hotels in South Africa record card?
Yes. card is a payment method with its own journal; each payment is recorded with its reference and matched to the statement.
Does Tivuzo work with weak internet?
The restaurant and bar tills keep selling offline; the PMS, stores and accounts need a connection, and light use works on mobile data or satellite.
How much does boutique hotel software cost in South Africa?
Tivuzo is $13 per user per month, every module included, with a 14-day free trial and no card.
Last updated by the Tivuzo team.