The best PMS for serviced apartments.
Serviced apartments sell long stays at agreed rates to companies and relocating staff. The PMS needs unit types, agreed rates, deposits and company billing. Here is what to look for, and how Tivuzo does it as part of one back office.
The best property management system (PMS) for serviced apartments covers reservations, rates and seasons, the room planner, check-in and check-out, guest folios, housekeeping and the night audit, and handles what is specific to serviced apartments: studios and 1, 2 and 3-bed units as types; agreed weekly or monthly rates; security deposits on the booking; room billed to the company. It should share one database with the rest of the back office so nothing is typed twice. Tivuzo includes it with the PMS, POS, procurement, stores and accounting for $13 per user per month.
What serviced apartments need
Serviced apartments sell long stays at agreed rates to companies and relocating staff. The PMS needs unit types, agreed rates, deposits and company billing.
- Studios and 1, 2 and 3-bed units as types
- Agreed weekly or monthly rates
- Security deposits on the booking
- Room billed to the company
The full checklist
Beyond the specifics above, any property management system (PMS) for a serviced apartment should have:
| Must have | In Tivuzo |
|---|---|
| Room types, rate plans with seasons and meal plans | ✓ |
| A drag-and-drop planner that refuses double bookings | ✓ |
| Single and group bookings with source, agent and reference | ✓ |
| Check-in with guest ID, room moves and check-out | ✓ |
| Folios with deposits, extras and split billing | ✓ |
| Housekeeping status shared with reception | ✓ |
| A night audit with occupancy, ADR and RevPAR | ✓ |
| Shares data with the rest of the back office | ✓ One database: PMS, POS, procurement, stores, accounting |
Why it should be part of one system
When the PMS is joined to the accounts and stores, every night posted at the audit is already revenue, every bar bill charged to a unit is already on the folio, and check-out produces an invoice that the payment matches. Read one system vs separate systems.
What it costs a serviced apartment
At a typical serviced apartment the people who log in are the manager, reservations, housekeeping supervisor and accounts: 4 users, $52 a month or $499.20 a year, with every module included. See pricing.
Read more
The module in detail: hotel pms software. For serviced apartments: serviced apartment software, and procurement, inventory and stores, accounting, restaurant and bar pos. PMS for hotels, lodges, safari and tented camps, guest houses and B&Bs, boutique hotels. By country: Nigeria. Guides: How to choose a hotel PMS, What is a night audit, Occupancy, ADR and RevPAR.
PMS for serviced apartments: questions
Can a PMS handle monthly stays?
Yes. Enter the agreed rate; every night posts to the folio so the balance is always current.
Is the PMS included in Tivuzo's price?
Yes. Every module is included for $13 per user per month; there are no add-ons and no fees per room.
Does Tivuzo work for small serviced apartments?
Yes. A serviced apartment pays only for the people who log in; switch on modules as you need them.
Does Tivuzo work with weak internet?
The restaurant and bar tills sell offline and sync later; the rest needs a connection, and light use works on mobile data.
What does Tivuzo not do yet?
No live channel manager, booking engine, door-lock integration, payroll or country e-invoicing links.
Last updated by the Tivuzo team.