Lodge software for Rwanda.
For lodges in Musanze and Volcanoes National Park, Nyungwe, Akagera and Lake Kivu: one system for bookings and folios, the restaurant and bar, buying, stores and the books, in RWF and with MTN MoMo on the bill.
The best lodge software in Rwanda handles what lodges there actually deal with: full and half board posted with each night and agent on the booking with its voucher reference, lead time per supplier, and accounts in RWF with MTN MoMo payments recorded and matched. Tivuzo puts the PMS, POS, procurement, stores and accounting in one browser-based system for $13 per user per month; a lodge with 6 users pays $78 a month.
Lodges in Rwanda
In Rwanda, lodges are concentrated in Musanze and Volcanoes National Park, Nyungwe, Akagera and Lake Kivu. The wider market is Kigali's conference and business hotels, high-end gorilla lodges near Volcanoes National Park and lakeside properties on Lake Kivu. Most lodge guests arrive through agents on full board. The PMS must post meals with every night, bill the agent at net rates and keep drinks and extras with the guest.
What matters, module by module
| Module | For lodges in Rwanda |
|---|---|
| PMS | Full and half board posted with each night; Agent on the booking with its voucher reference |
| Procurement | Lead time per supplier; Orders grouped by supply run |
| Inventory | Stores for food, bar, fuel and workshop; Minimums that cover the supply run |
| Accounting | Agent invoices with terms and ageing; Cost per guest night from stores and purchases |
| POS | Charge to room as the main payment; Bar and boma dinners as outlets |
Buying and stores
A lodge far from town plans its buying around supply runs. A missed item can mean a week without it, so orders must be consolidated by supplier and sent in time. Lodge stores carry everything: food, drinks, fuel, gas, amenities and workshop spares, and they must last until the next delivery.
- Stores for food, bar, fuel and workshop
- Minimums that cover the supply run
- Fuel issued by the litre to generator and vehicles
- Counts before each order
Money in RWF
Lodges sell through agents on credit and buy in cash and on account. The accounts need agent receivables, cost per guest night and park fees that are not revenue. In Rwanda, guests and companies pay by MTN MoMo, Airtel Money, card and bank transfer. Each method has its own journal in Tivuzo, so the folio, the till and the statement agree. VAT is applied per room type, meal plan and item (standard rate 18%). RRA EBM electronic billing is not built into Tivuzo yet. Keep your EBM for tax invoices and ask us how Tivuzo fits alongside it.
Who logs in, and what it costs
At a typical lodge the people who log in are the manager, front office, storekeeper, bar and accounts: 6 users, $78 a month or $748.80 a year. Rooms, guests and bookings are never charged. See pricing.
Read more: lodge and safari camp software, hotel software in Rwanda, and in Rwanda: conference hotel software, hotel management software. Lodges elsewhere: Kenya, Tanzania, Uganda, South Africa, Namibia, Botswana.
Lodge Software in Rwanda: questions
What software do lodges in Rwanda use?
Many still use a booking diary, Excel and a separate accounting package. Tivuzo replaces them with one system: PMS, restaurant and bar POS, procurement, stores and accounting, in RWF.
Can a lodge PMS bill the agent and the guest separately?
Yes. The room and meals go to the agent's invoice; drinks and extras stay on the guest's folio.
How should a remote lodge plan purchasing?
Set reorder levels that cover the time to the next supply run plus a margin, and consolidate orders by supplier and route.
Can lodges in Rwanda record MTN MoMo?
Yes. MTN MoMo is a payment method with its own journal; each payment is recorded with its reference and matched to the statement.
Does Tivuzo work with weak internet?
The restaurant and bar tills keep selling offline; the PMS, stores and accounts need a connection, and light use works on mobile data or satellite.
How much does lodge software cost in Rwanda?
Tivuzo is $13 per user per month, every module included, with a 14-day free trial and no card.
Last updated by the Tivuzo team.