Hotel management software for Nigeria.
For hotels in Lagos, Abuja, Port Harcourt, Ibadan and Enugu: one system for bookings and folios, the restaurant and bar, buying, stores and the books, in NGN and with bank transfer on the bill.
The best hotel management software in Nigeria handles what hotels there actually deal with: corporate rate plans and companies on the booking and group blocks for conferences with one folio or many, approval limits per department head, and accounts in NGN with bank transfer payments recorded and matched. Tivuzo puts the PMS, POS, procurement, stores and accounting in one browser-based system for $13 per user per month; a hotel with 12 users pays $156 a month.
Hotels in Nigeria
In Nigeria, hotels are concentrated in Lagos, Abuja, Port Harcourt, Ibadan and Enugu. The wider market is a large business-hotel market in Lagos and Abuja, short-let serviced apartments and many owner-run hotels and guest houses. An independent hotel lives on corporate and conference business as much as leisure. The PMS has to carry agreed company rates, bill the room to the company and the bar to the guest, and give the GM a clean night audit every morning.
What matters, module by module
| Module | For hotels in Nigeria |
|---|---|
| PMS | Corporate rate plans and companies on the booking; Group blocks for conferences with one folio or many |
| Procurement | Approval limits per department head; Daily fresh-produce orders to the kitchen store |
| Inventory | A store per outlet and department; Requisitions signed by department heads |
| Accounting | Departmental P&L along USALI lines; City ledger with statements and ageing |
| POS | An outlet per till with its own store; Room service as its own outlet |
Buying and stores
A hotel buys every day across food, drink, amenities, linen and maintenance. Without approval limits and receiving against the order, prices creep, deliveries come in short and the same invoice gets paid twice. A hotel runs several stores at once: main, kitchen, cold room, each bar, housekeeping and maintenance. Each must show what it holds, what it issued and what went missing.
- A store per outlet and department
- Requisitions signed by department heads
- Weekly bar and kitchen counts
- Stock value by store at month-end
Money in NGN
A hotel's accounts need departments: rooms, food, beverage, conferences and other income, each with its costs, plus a city ledger of companies on credit. In Nigeria, guests and companies pay by bank transfer, card, POS terminals, OPay, Moniepoint and cash. Each method has its own journal in Tivuzo, so the folio, the till and the statement agree. VAT is applied per room type, meal plan and item (standard rate 7.5%). FIRS e-invoicing is not built into Tivuzo yet. Ask us about your requirements; states may also charge hotel occupancy and consumption taxes.
Who logs in, and what it costs
At a typical hotel the people who log in are the front office, housekeeping, F&B, stores, purchasing and accounts: 12 users, $156 a month or $1,497.60 a year. Rooms, guests and bookings are never charged. See pricing.
Read more: hotel management software, hotel software in Nigeria, and in Nigeria: serviced apartment software, guest house software. Hotels elsewhere: Kenya, Tanzania, Uganda, Rwanda, Ethiopia, Zambia.
Hotel Management Software in Nigeria: questions
What software do hotels in Nigeria use?
Many still use a booking diary, Excel and a separate accounting package. Tivuzo replaces them with one system: PMS, restaurant and bar POS, procurement, stores and accounting, in NGN.
Can a hotel PMS bill the room to a company?
Yes. Set the company as "room billed to"; room charges go to its invoice with payment terms, extras stay with the guest.
Who should approve purchases in a hotel?
Department heads within their budget for routine items; the GM or owner above an agreed amount.
Can hotels in Nigeria record bank transfer?
Yes. bank transfer is a payment method with its own journal; each payment is recorded with its reference and matched to the statement.
Does Tivuzo work with weak internet?
The restaurant and bar tills keep selling offline; the PMS, stores and accounts need a connection, and light use works on mobile data or satellite.
How much does hotel management software cost in Nigeria?
Tivuzo is $13 per user per month, every module included, with a 14-day free trial and no card.
Last updated by the Tivuzo team.