Hotel housekeeping: checklist and room status codes.
Room status codes, the daily flow between housekeeping and reception, a room cleaning checklist, linen and amenity par and the numbers to watch.
By the Tivuzo team · Updated
Hotel housekeeping works from room status: each room is vacant clean, vacant dirty, inspected, occupied, due out or out of order, and the status is shared with the front desk. The day runs from a morning list of departures and stay-overs, through departure cleans and stay-over services, to inspections that release rooms for arrivals. A written room checklist, linen par of three sets per bed and an amenities par keep standards and costs steady.
Room status codes
| Code | Meaning |
|---|---|
| VC | Vacant clean: cleaned, not yet inspected |
| VI | Vacant inspected: ready to sell |
| VD | Vacant dirty: guest has left, needs cleaning |
| OC | Occupied clean: stay-over room serviced today |
| OD | Occupied dirty: stay-over room not yet serviced |
| DO | Due out: guest expected to leave today |
| OOO | Out of order: not for sale (repairs, deep clean) |
| DND | Do not disturb: guest asked not to be serviced |
The daily flow
- Morning listThe supervisor takes today's departures, stay-overs and arrivals from the front desk.
- AssignRooms are split between attendants, departures first when arrivals are early.
- Departure cleansFull clean, linen change, amenities restocked, minibar checked.
- Stay-over servicesBed made, bathroom cleaned, towels changed on request or by policy.
- InspectThe supervisor checks each departure room against the checklist and releases it.
- UpdateStatus changes reach reception at once, so arrivals go to inspected rooms.
- ReportMaintenance faults, lost property and minibar use go to the right person.
Room cleaning checklist
- Strip beds, check mattress and pillows, make with fresh linen
- Dust surfaces, lamps, headboard, wardrobe and shelves
- Clean and disinfect bathroom: toilet, basin, shower, mirror, floor
- Replace towels, bath mat and toiletries to par
- Empty bins, clean glasses or replace with wrapped ones
- Check lights, TV, AC or fan, hot water, safe and windows
- Restock tea and coffee, water and minibar
- Vacuum or mop, check under the bed
- Final look from the door: as the guest will see it
Linen and amenities par
A common rule is three sets of linen per bed: one on the bed, one in the laundry, one in the store, with a little extra for loss and wear. Amenities (soap, shampoo, toilet paper, tea and coffee) need a par per room and a store with reorder levels. Count both monthly and divide usage by occupied rooms: that is part of your cost per occupied room.
Housekeeping numbers
| Number | Why |
|---|---|
| Rooms cleaned per attendant per shift | Staffing and productivity. |
| Time from check-out to inspected | How fast rooms are ready for arrivals. |
| Rooms out of order | Lost revenue while repairs wait. |
| Amenities and linen cost per occupied room | Cost control. |
In Tivuzo
Check-out marks the room dirty and creates a cleaning task; one button creates the day's stay-over tasks; rooms move through dirty, clean, inspected and out of order on a board shared with reception; and housekeeping stores have their own reorder levels and counts. See Tivuzo housekeeping and stores control.
Housekeeping questions
What is the difference between clean and inspected?
Clean means the attendant has finished; inspected means a supervisor has checked it and the room is ready to sell.
How many rooms can a room attendant clean in a day?
Often 12–16 rooms in an eight-hour shift, depending on room size, departures vs stay-overs and standards.
How many sets of linen does a hotel need?
A common rule is three sets per bed, plus a small reserve.
Who updates room status?
Housekeeping updates it as rooms are cleaned and inspected; the front desk sees it and assigns arrivals.
Last updated by the Tivuzo team.