--- title: Hotel Back Office Software: PMS to Accounting | Tivuzo description: Tivuzo is hotel back office software: PMS, restaurant and bar POS, procurement, stores and accounting in one system. $13 per user a month. Free trial. url: https://www.tivuzo.com/ updated: 2026-11-03 --- Hospitality, in flow # From bookingto books. Tivuzo is the hotel back office in one system: PMS, procurement, inventory and stores, and accounting sharing one set of data. A room sold, a crate of eggs ordered, a bottle poured: each one posts to the books by itself, so you see the true cost of every room night, not an end-of-month guess. $13 per user a month, every module included. No card needed. We set up your rooms and rates with you. Today · Acacia LodgeSample data Arrivals**9** In house**31** Occupancy**[84%]** Room 12 · Deluxe doubleCleaned and inspectedReady Kitchen stores · Rice, 25 kgBelow reorder levelReorder? Bar · Table 4Charged to room 7 · Folio F-2211Posted PO-0418 · Fresh produceReceived against the orderIn stores **What is Tivuzo?** Tivuzo is hotel back office software for independent hotels, lodges and safari camps, guest houses and serviced apartments. It combines a property management system (reservations, room planner, front desk, guest folios, housekeeping and night audit), restaurant and bar POS with charge to room, procurement, inventory and stores, and double-entry accounting in one system that runs in a web browser. It costs $13 per user per month with every module included, and has a 14-day free trial. ## Four back offices. One set of books. Always together, always in this order. Each module hands its work to the next, so nobody types the same number twice. ### PMS Reservations, a drag-and-drop room planner, rate plans and seasons, check-in, folios, housekeeping and the night audit. ### Procurement Purchase requests, approvals, purchase orders and deliveries received against the order, with supplier bills matched before you pay. ### Inventory and stores Main, kitchen, bar and housekeeping stores, issues and transfers, reorder levels and monthly counts. ### Accounting Guest and supplier invoices, VAT, bank and M-Pesa matching, profit and loss by department and the balance sheet. ## Built for properties that run themselves. Independent, owner-run, often far from head office. Tivuzo is set up in a day and priced per person, not per room. [City, business, conference **Hotels** Front desk, restaurant and bar, conference packages, company billing and departmental accounts. Hotel software →](https://www.tivuzo.com/hotel-management-software/) [Lodges, tented and safari camps **Lodges and camps** Full board, agent bookings, remote stores, long supply runs and a bar that charges to the tent. Lodge software →](https://www.tivuzo.com/lodge-software/) [Guest houses and B&Bs **Guest houses** A simple planner, breakfast on the bill, M-Pesa payments and accounts the owner understands. Guest house software →](https://www.tivuzo.com/guest-house-software/) [Long stays **Serviced apartments** Agreed monthly rates, company billing, deposits and housekeeping schedules. Apartment software →](https://www.tivuzo.com/serviced-apartment-software/) [Small teams, high standards **Boutique hotels** A calm PMS, tight food cost and the real margin on every room. Boutique hotel software →](https://www.tivuzo.com/boutique-hotel-software/) ## What changes on day one ### Every night is already in the books The night audit posts room and meal charges to each folio and to revenue. Check-out turns the folio into an invoice; payments match it. ### The bar bill finds the guest Restaurant and bar staff charge a bill to an in-house room. It lands on the folio and is paid at check-out, with nothing to carry across. ### Stores stop leaking Deliveries are received against the order, issues to the kitchen and bar are recorded, and the monthly count shows the variance item by item. ### Food cost is a number, not a feeling Purchases and issues to the kitchen land in the cost accounts, so food cost this week is 31% of revenue, not "about right". ### Room 12 is ready Check-out marks the room dirty and creates the cleaning task. Housekeeping marks it clean; the front desk sees it at once. ### M-Pesa matches itself Payments carry the M-Pesa code or card reference, so the folio, the invoice and the statement agree. ## Every property. Its own address. Each hotel gets its own database at its own address, such as **acacialodge.tivuzo.com**, in its own currency and with its country's chart of accounts. **Your own database**Never shared with another property **Phone, tablet or laptop**Any modern browser **Tills that keep going**Restaurant and bar sell through outages **Roles for every team**Front desk, housekeeping, stores, accounts **Export anytime**Your data is always yours ## One price. Every module. $13 per user per month, or $124.80 per user per year when you pay yearly (20% off). A user is a person who logs in. Guests never count, and neither do rooms. ### A 10-room guest house Owner, one receptionist and a cook who logs stores: **3 users, $39 a month**. ### A 30-room lodge Manager, two front office, storekeeper, bar and accounts: **6 users, $78 a month**. ### An 80-room hotel Front office, housekeeping, F&B, stores, procurement and finance: **15 users, $195 a month**. [See pricing and what is included →](https://www.tivuzo.com/pricing/) ## Popular guides - [**Occupancy, ADR and RevPAR** What occupancy rate, ADR and RevPAR mean, how to calculate each with a worked example, what good looks like, and the cost numbers to read beside them.](https://www.tivuzo.com/guides/occupancy-adr-revpar/) - [**What is a night audit** What a hotel night audit is, who does it and the steps: check arrivals and no-shows, post room charges, balance the tills, run the reports, roll the date.](https://www.tivuzo.com/guides/what-is-a-night-audit/) - [**Food cost percentage** The food cost percentage formula, a worked hotel kitchen example, typical ranges, why it drifts and seven ways to bring it back, from receiving to portions.](https://www.tivuzo.com/guides/hotel-food-cost-percentage/) - [**Best hotel management software** How to choose the best hotel management software in 2026: the PMS features that matter, back office, offline, payments, total cost and questions to ask.](https://www.tivuzo.com/best-hotel-management-software/) - [**Hotel procurement process** The hotel procurement process from purchase request to payment: approvals, quotes, purchase orders, receiving and the GRN, three-way matching and controls.](https://www.tivuzo.com/guides/hotel-procurement-process/) - [**How to choose a hotel PMS** A 10-point checklist for choosing a hotel PMS: rooms and rates, front desk, folios, housekeeping, the back office, payments, offline, data and support.](https://www.tivuzo.com/guides/how-to-choose-a-hotel-pms/) ## Quick answers ### What is the best software for a small hotel? The best software for a small hotel handles bookings, the front desk and housekeeping, and also runs the restaurant and bar, stores and accounts from the same data, at a price that fits an independent property. Tivuzo does all of this for $13 per user per month. Our [buyer's guide to hotel management software](https://www.tivuzo.com/best-hotel-management-software/) lists what to check in any system. ### What is hotel back office software? Hotel back office software runs everything behind the front desk: purchasing, stores and inventory, food and beverage costs, accounts payable and receivable, the general ledger and reports. In Tivuzo it shares data with the PMS, so every room night and purchase is already in the books. See [hotel back office software](https://www.tivuzo.com/hotel-back-office-software/). ### Does Tivuzo connect to Booking.com or Expedia? Not yet. Tivuzo has no live channel manager today. You record online bookings with their source and booking reference, and the guide to [accounting for OTA commissions](https://www.tivuzo.com/guides/booking-com-commission-accounting/) shows how to keep the books right. Tell us which channels matter to you. ### Does Tivuzo work without internet? The restaurant and bar tills keep selling during outages and sync when the connection returns. The PMS, procurement and accounts need a connection; a phone hotspot is enough for a small property. See [cloud vs on-premise hotel software](https://www.tivuzo.com/compare/cloud-vs-on-premise-hotel-software/). ### How much does Tivuzo cost? $13 per user per month, or $124.80 per user per year. Every module is included and there are no fees per room or per booking. The 14-day trial is free and needs no card. See [pricing](https://www.tivuzo.com/pricing/). ### Which countries does Tivuzo work in? Any country with internet, in your own currency. We started in East Africa ([Kenya](https://www.tivuzo.com/hotel-software/kenya/), [Tanzania](https://www.tivuzo.com/hotel-software/tanzania/), [Uganda](https://www.tivuzo.com/hotel-software/uganda/), [Rwanda](https://www.tivuzo.com/hotel-software/rwanda/)) and cover [hotel software across Africa](https://www.tivuzo.com/hotel-software/), from [South Africa](https://www.tivuzo.com/hotel-software/south-africa/) to [Morocco](https://www.tivuzo.com/hotel-software/morocco/). [More questions and answers →](https://www.tivuzo.com/faq/) · [Software by property type →](https://www.tivuzo.com/software-by-industry/)